At Weimar Pups, we want every family to feel confident and supported in their puppy purchase. Our Refund & Return Policy is designed to protect both you and your puppy while ensuring ethical, responsible practices.
🔄 Refund Policy
- All deposits are non-refundable, as they reserve a specific puppy for you.
- If you change your mind, deposits can be transferred to a future litter upon request.
- Final payments are non-refundable once the puppy has been picked up or delivered.
↩️ Return Policy
Your puppy’s well-being comes first. If you are unable to keep your puppy for any reason:
- You may return the puppy to Weimar Pups at any time, no questions asked.
- No refund is issued for returns, but we will ensure the puppy is safely rehomed.
- We do not allow puppies to be dropped at shelters, rescues, or sold to third parties.
❗ No Chargebacks
By purchasing a puppy from Weimar Pups, the buyer agrees not to issue a PayPal, bank, or credit card chargeback under any circumstances.
🐶 Health Guarantee — Weimar Pups
We take pride in raising healthy, well-cared-for puppies. Every puppy leaves our home with a solid health foundation.
🩺 1-Year Genetic Health Guarantee
We guarantee your puppy is free from all life-threatening genetic defects for one year from the date of purchase.
If a licensed veterinarian diagnoses a qualifying genetic condition within that year:
- You may return the puppy for a replacement puppy of equal value from the next available litter.
- No cash refunds are offered.
📋 Vet Check & Health Certificate
Before going home, every puppy receives:
- A full veterinary examination
- Age-appropriate vaccinations
- Deworming
- A signed Health Certificate (required for travel)
🏡 Buyer Responsibilities
To maintain this health guarantee, the buyer must:
- Take the puppy to a licensed vet within 3 business days of arrival
- Follow standard vaccination/deworming schedules
- Provide proper diet, shelter, and routine care
Neglect, injury, or illness caused by accidents voids the guarantee.